Contact Us

Whether you have questions about our products, need assistance with your order, or just want to learn more about water purification, we're here for you. Here are the best ways to reach us:

📧 Email

For inquiries, support, or feedback, please don't hesitate to email us at:

We strive to respond to all emails within 24 hours.

📞 Phone

Need to speak with us directly? Give us a call at: 0409 252 558

Our customer service team is available from 9:00 AM to 5:00 PM AEST, Monday through Friday.

✉️ Contact Form

You can also reach out to us anytime via the contact form available right here on our page. Just fill it out, and we’ll get back to you as quickly as possible.

🏢 Visit Our Warehouse (By Appointment Only)

Interested in seeing our water filters in person before making a significant purchase? We invite you to visit our warehouse located in Brisbane. To ensure personalized service and adherence to safety protocols, visits to our warehouse are strictly by appointment only. Please contact us via phone, email, or our online form to schedule your appointment.