Good part, prompt delivery, customer service good, right price
I bought this product because it was very reasonably priced and the filter combination was specific for our WA hard water. Great product, very professional looking, commercial grade hardware. There were a couple of hand screws to hold the cover on that were missing so I texted Shield and they put them in the post straight away. They also answered all my mounting questions straight away with photos of other installs. I highly recommend this product and I am very particular. Tip - I rang up to query the difference between this product (3 stage filtration for WA water with stainless steel cover) versus a cheaper model, glad I did because this one has a full stainless steel frame underneath the cover, a lot more robust.
The filters are slightly smaller than the original. They do fit and are great for the price. Only downfall was Aramex Couriers. Took well over 10 days to arrive after being told it would arrive within 2 days. Numerous phone calls and emails to Aramex with no luck. Good product being let down by Courier. We had it delivered to my husbands work in brisbane where the courier depot is.
Very happy with this system. It was easy to install, the water flow is good, and the water tastes fantastic!
Water from this filter taste great.
The only minus is the instructions how to install it. It should be more cleare how to do it.
